Returns & Exchanges
At Ohio Mulch, we want you to love your apparel as much as your landscape, which is why we offer a 30-day window for returns on all unworn items in their original condition. Whether the fit isn't right or you've changed your mind, our team is committed to a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and attach it securely to your original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location, ensuring all original tags are still attached to the garments.
- 4.Receive Your Refund
After our warehouse team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.